We’ll help make this process simple for you and provide you with help for genuine claims and completing other associated forms. This may could speed up the process for you by avoiding unnecessary delays.
If you are one of our tenants, you can call our offices and speak to one of our trained housing officers for general advice and support. Usually we’ll provide basic advice surrounding:
- Current Rates (including Local Housing Allowance – LHA)
- How payment is made
- Effect on other benefits
- How to claim
- Referring you to a benefits adviser
Please note that you remain responsible for ensuring the information is true and accurate on these documents and that we do not provide any guarantees on information provided. We reserve the right to report any suspicions of benefit fraud to the Department for Work Pensions and other enforcing authorities as required.